Return Policy

Return & Refund Policy

Effective Date: [April 3, 2025]

Hassle-Free Returns & Exchanges

We want you to shop with confidence. If you are not completely satisfied with your purchase, you may return or exchange it within 30 days of receipt, free of charge. No restocking fees apply.

Conditions for Returns & Exchanges

Items must be unused, in their original packaging, and in resalable condition. Proof of purchase is required for all returns and exchanges. Customized or personalized items are not eligible for return unless faulty.

Return Shipping Costs

If the return is due to a defect or an error on our part, we will cover the return shipping costs. If the return is due to personal preference (e.g., change of mind, wrong size), the customer is responsible for return shipping fees.

Refund Process

Once we receive and inspect the returned item, we will issue a full refund to your original payment method within 5-7 business days. Refunds may take additional time to reflect in your account, depending on your payment provider.

Exchange Policy

Exchanges are processed upon receiving the returned item. If the desired replacement is out of stock, you may opt for a refund or select an alternative item of equal value.

How to Initiate a Return or Exchange

To start a return or exchange, please contact us via:

We will provide you with return instructions and the designated return address.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or a full refund at no additional cost.

Policy Updates

Uzlovskaya reserves the right to modify this Return & Refund Policy at any time. Please check this page periodically for updates.

If you have any questions, feel free to reach out. We’re here to help!